Free shipping to Italy, including the islands. The orders placed from extra-EU countries are subject to the payment of customs duties.
The delivery of the Products you have purchased will be made by courier specifically appointed to the shipment address indicated by you. Please indicate a phone number so that the courier can contact you for delivery.
Delivery takes place approximately within 3/5 working days from the date of the order confirmation.
You can check the status of your shipment directly from the courier's website, thanks to the references we will send you via e-mail together with the notification of the shipment.
After a few failed delivery attempts, the goods remain in storage and will be collected at the courier's depot.
We take great care in the packaging of our products.
In the event that, upon delivery, the package appears damaged or broken, please add the following declaration on the Transport Document, together with your signature and that of the courier: "I accept the package (s) with reserve of control because damaged”.
We also ask you to immediately notify us of the acceptance with reserve to the following address: firstname.lastname@example.org.
If the courier refuses the acceptance with reserve, immediately reject the shipment. In this case please report the rejection to the following address: email@example.com.